dotCentral is a team of telecommunications and technology experts, each with decades of industry experience. We believe there is no “one-size-fits-all” solution for today’s complex application needs. Unlike many communication companies that outsource engineering and project management to overseas call centers, dotCentral provides hands-on, personalized service. We understand the importance of clear communication and tailored solutions for our customers.
Provisioning services goes beyond simply establishing a connection and walking away. At dotCentral, we apply our years of experience to first understand our customer’s goals and listen carefully to what they aim to achieve. Properly placing services for a specific application requires deep industry knowledge and an understanding of how our customers intend to use the service. Too often, service providers fail to fully grasp these needs, resulting in overpriced or mismatched services. We take the time to thoroughly understand the requirements and offer solutions that meet both our customers’ needs and budget.
The dotCentral team not only has decades of real-world experience but also a passion for continual learning. Our experts actively participate on industry boards, attend conferences, and often present at events. This commitment to ongoing education ensures that we are always ready to tackle new challenges and opportunities with the latest knowledge and strategies.
Client-Centric Approach
At dotCentral, we are dedicated to understanding each client’s unique needs and delivering tailored telecommunications solutions that exceed expectations.
Industry Expertise
With over two decades of experience in telecommunications, dotCentral brings unparalleled industry expertise to every project, ensuring the highest standards of service and reliability.
Cutting-Edge Technology
We leverage state-of-the-art technology to deliver telecommunications solutions that are at the forefront of innovation, keeping our clients ahead of the curve in a rapidly evolving industry.
Scalable Solutions
Our scalable telecommunications solutions are designed to grow with your business, providing the flexibility and adaptability needed to meet your evolving communication requirements.
Observability: Solving the Correlation-to-Causation Problem
Society of Broadcast Engineers on Vimeo
Identifying the root cause of performance issues goes far beyond basic monitoring. This webinar explores the principles of observability, clarifying how it differs from traditional monitoring, and why it’s essential for understanding why a system behaves the way it does.
Our Team
Dan Swartz
Managing Member
Dan Swartz is widely recognized as a pioneer in the television industry. In his early career, he was among the first to adopt videotape technology for television commercials and corporate training. From Boston, Massachusetts, his company, Videocom, Inc., served a global clientele and quickly became known for innovation and reliability. By the 1980s, Dan foresaw the growing demand for cost-effective, high-quality satellite transmission of television signals. This insight led him to establish Videocom Satellite, Inc., which set new benchmarks for excellence in broadcast and satellite services. Under his leadership, the company achieved a flawless record—never once losing a customer’s signal—a standard that remains a benchmark in the industry today.
In 2006, Dan expanded his vision internationally with the founding of Videocom Brasil Ltd., in partnership with Marcio Rabello. Together, they built the first privately owned company to secure satellite transmission licensing from the Brazilian government. Their work brought broadcast television, private networks, and corporate and government communications to communities across Brazil, strengthening national connectivity and shaping the country’s media infrastructure.
Throughout his career, Dan Swartz has been recognized not only for technical innovation but also for his ability to anticipate industry needs and deliver solutions that became lasting standards. His contributions continue to influence both the broadcast television and satellite communications industries worldwide.
Paul Atwell
Paul Atwell began his telecommunications career in 1986, selling and provisioning point-to-point connections. He soon moved from building physical local area networks to specializing in IP networking for wide-area and application networks. Paul played a key role in pioneering Video-over-IP at a time when many doubted it could work on packetized networks, and he contributed to the standards organizations that developed widely adopted transport protocols in use today.
He now focuses on helping others expand their application networks, reduce operating costs, and implement standards-based workflows and solutions.
Tom Mauro
VP Customer Success
Tom is a veteran technology and sales executive with over 30 years of experience in the media industry. Tom leverages his extensive product and operations knowledge from various facets of the media sector.
Tom has held senior roles in sales, marketing, and management at Arvato Systems, Sony Broadcast, and Harris Broadcast. His career has included positions as a recording engineer, front-of-house (FOH) engineer, and project engineer / project manager for systems integrators.
While at Digital Video Resources, Tom pioneered non-linear editing in 1991, becoming one of Avid’s earliest resellers. For 15 years, he designed and built editing suites for post-production companies, television stations, educational institutions, and corporate clients throughout the Northeast US.
As Sales Manager for The Americas at Dolby Laboratories, Tom contributed to the team that won a Technical Emmy Award for developing the PRM4200, a groundbreaking color reference display in 2012.
An active member of the Society of Motion Picture and Television Engineers (SMPTE) since 1987, Tom has held section board positions in Rochester, NY, and Atlanta, GA, and served as Section Governor in NYC from 2019 to 2025. Tom is a seasoned and innovative sales leader with over 30 years in the media and entertainment industry. Most recently, as Director of Broadcast and Virtual Production at LG Business Solutions, he led the development of
advanced display solutions for live and virtual production, drawing on his strong technical background and market insight.
Tom founded Digital Imaging Solutions, a pioneering showroom for emerging media tech, later selling it to VCA, where he launched a joint venture with BBC Technology. Tom’s work has included studio builds for the UN and Cablevision, consulting for Fox, and system design for DirecTV.
Jeff Cohen
VP Customer Success
Jeff has held sales roles at major broadcast manufacturers like AVID, Masstech, GreyMeta, TVU Networks, Vislink, and LG. His client base includes top broadcasters like Hearst, Nexstar, and Sinclair, as well as integrators, AV consultants, and major corporate accounts such as Ford and GM.
He has also served as Chair and Governor of SMPTE’s New York Region, contributed to the ATSC 3.0 standard on the IT-5 committee and is an active member of the NATAS Technical & Engineering Emmy Awards Committee.
Lets Get Started
If you’re ready to optimize your video network, let’s get the conversation started!