Enhanced Connectivity
Internet connectivity has changed since the early days of the Public Internet. Today, there are many ways to connect, with a variety of service configurations.
dotCentral can provide Internet access quotes across every available connectivity method — tailored for location, application, and budget.
The service dotCentral provides goes beyond simply having a circuit installed. Our staff works closely with your team to determine the best service for your application and budget.
This includes:
- Comparing and recommending the most qualified telecommunications carrier(s) available at the intended location.
- Ensuring the service installed is exactly what was ordered, placed where designated, and suitable for the intended application.
- Coordinating with your staff on the exact handoff required, and providing notification of the deployment schedule and installation appointments.
After service activation, dotCentral remains engaged and available to address any technical issues that occur on the connection.
If an issue is not resolved through the initial trouble-reporting procedures, dotCentral will step in directly to resolve the problem.
Instead of tying up your staff with troubleshooting and support calls, allow dotCentral to address the issue on your behalf.
- The problem will be resolved.
- You’ll receive a report defining the cause and steps to prevent recurrence.
- Where applicable, dotCentral will request credit for any service downtime.
Consulting Services
Need assistance with your telecommunications and connectivity services?
With decades of industry experience, dotCentral can:
- Provide new network installations
- Revamp existing connectivity
- Optimize workflow
- Reduce operating expenses
After discovery of your application network requirements, dotCentral will deliver connectivity options with fixed costs.
Provisioning and deployment will be managed by our staff, working closely with your team to assure installation without distraction. Once implemented, your applications will operate seamlessly across the new network.
Pre-Existing Connectivity
Often, Internet connections and point-to-point circuits are left running for years without review.
- Contracts expire and auto-renew.
- Telecom costs drop, but services remain at fixed or even rising prices.
- Connections go unused, yet no one issues a disconnect order.
dotCentral can help. We will:
- Document each connection
- Verify destination locations and usage
- Determine contract status and expirations
- Present options for upgrades, cost reductions, or disconnects
Where possible, dotCentral will work with providers to return credit under applicable circumstances. Our mission: reduce telecom costs and return money to your operating budget.
Network Workflows
Need to update existing workflows? Ask dotCentral for recommendations.
We will:
- Observe and review current procedures and resources
- Learn what works, what doesn’t, and what’s needed for future growth
Our recommendations will:
- Eliminate unnecessary components
- Reduce operating expense by upgrading connectivity elements
- Introduce streamlined, industry-standard practices
- Improve productivity for both end-users and operators
Lets Get Started
If you’re ready to optimize your video network, let’s get the conversation started!